What's new
Operators and team admins now get earlier warning before an account freezes for unpaid invoices. A frozen account blocks charging for that team.
- A banner on unpaid invoices shows a countdown to the freeze
- A reminder email sequence goes out before a freeze
- The Accounts overview shows when teams will freeze
- Filter teams by active, frozen, or about to freeze
- Team admins see how many days are left before their account freezes
Why it matters
Freezes used to arrive as a surprise, with blocked charging and support escalations as the result. Earlier warning gives you time to act.
Who it's for
Operators who manage billing for teams, and team admins whose account may freeze.