Building

Trials, cancellations, pauses and billing periods

Operators control a subscription's whole lifecycle: grace periods, trials, scheduled cancellations, pauses, and quarterly or yearly billing.

Progress

Exploring (completed)
Building (current)
Live
ThemePayments and billingForOperator

What's coming

Operators will set a grace period on each plan before an unpaid subscription stops. Cancellations can be scheduled for a future date on a single subscription or a whole plan, and team admins get an email when a subscription is about to cancel and when it has. Plans can include a trial with a set next purchase date, and operators can pause a subscription from Hub. Quarterly and yearly billing come after that.

Why it matters

Operators can handle real customer situations, like a trial, a holiday pause or a late payment, without support tickets or manual workarounds.

Who it's for

Operators running charge subscriptions, and the team admins who manage them.