All updates

New feature

Charging curve in the Monta app: charging speed, energy and battery level over time

Drivers can follow how their charge went, from start to finish, and see for themselves why it was slow or stopped early.

Stage
Early access
Available to all customers
To be confirmed
Product
Monta Charge
Posted

What's new

We're working on a charging curve in the Monta app. Drivers will see it on the live charging screen, as a row they can expand, and on the charge summary.

Tiles above the curve will show the peak charging speed, the energy charged and the battery level (where available) from start to end. Tapping a tile will show those measurements over the whole charge. During a live charge it updates as new readings come in.

Why it matters

Drivers can see whether the charge reached the speed they expected, so fewer of them contact support about slow charges. If the location or a charging rule set a battery limit, the curve shows that too, so drivers know why a charge stopped early.

Who it's relevant for

Operators whose drivers use the Monta app. The curve only shows the readings the charging station sends. For example, the battery level needs a station that reports it. It's only available for charges on Monta's own network, not roaming charges.

Charging curve of peak charging speed, energy charged, and battery level