All updates

New feature

Slack, Jira and Zendesk apps on the Monta marketplace

Three new apps connect your charging operations to the tools your teams already use.

Stage
Live
Released
Product
Monta Hub
Posted

What's new

Three apps are now available on the Monta marketplace. The Slack app posts charger offline, fault and failed-charge alerts to your Slack channel, with links back to Hub. The Jira app creates a Jira issue for each faulted charge point, without creating duplicates. The Zendesk app shows the requester's Monta account, recent charges and charger status next to every ticket.

Why it matters

Your teams see charging problems where they already work, so they can respond without switching tools.

Who it's relevant for

Operators whose support and operations teams work in Slack, Jira or Zendesk.