Schedule maintenance for many EVSEs and follow it while it runs

What's new

You can now schedule a maintenance window for many EVSEs at once and follow it from start to finish. Pick a start and an optional end, add a description of why, and Monta turns maintenance on and off again for you. Use it for planned closures such as road works, festivals or a technician visit booked ahead.

• In bulk: select EVSEs, charging stations or locations in a list and choose Schedule maintenance. You can also schedule from a location page or an EVSE page.
• Say why: add an optional Description, for example "New asphalt is being laid across the entire location". It's shown in Change requests and in the Maintenance scheduled badge in your EVSE lists.
• One window, not many changes: every EVSE in a window belongs together. Cancel for all EVSEs cancels the whole window, and an EVSE that's already in maintenance is never left stuck there.
• See what's running: a new In progress tab in Change requests lists every window that has started, with its description, number of EVSEs, start, end and who requested it.
• End it early: works finished ahead of time? Select End now and maintenance turns off on every EVSE in the window straight away.

In Scheduled and History, a new Target status column shows what each change does: Maintenance on, Maintenance off, Active or Inactive. And Requested by and Approved by now show a name, also for people from a parent or sister operator. A change Monta approved shows Monta.

Why it matters

Until now, maintenance had to be switched on and off by hand, one EVSE at a time, at the right moment, and once a window had started it disappeared from view. Now a planned closure is one step, your team can see why EVSEs are down and until when, and nobody has to remember to turn maintenance off again.

How to use it

1. Select the EVSEs, charging stations or locations in a list, or open a location or EVSE.
2. Choose Schedule maintenance.
3. Add an optional name and description, a start and an optional end, then select Schedule. Leave the end empty to keep the EVSEs in maintenance until you turn it off.
4. Follow it under Operations → Change requests: Scheduled before it starts, In progress while it runs, History afterwards.

Good to know

• EVSEs in maintenance don't accept new charging sessions.
• If you use approvals for changes, members can request a window and an admin approves it. Operator admins can end a window early.
• The description can't be changed after scheduling. Cancel the window and schedule a new one instead.

Who it's relevant for

Operators who close locations or EVSEs for works, events or planned service.