All updates

New feature

Send transactional messages with Outreach

Reach all your users with important updates, whether or not they have given marketing consent.

Stage
Live
Product
Monta Hub
Posted

What's new

Outreach now supports transactional (informational) messages, next to the existing marketing messages. Marketing messages still require marketing consent. Transactional messages do not.

Why it matters

Operators can now reach all users with important information, regardless of marketing consent.

Examples include:

  • Upcoming charge point maintenance

  • A heads-up on price changes

  • ...and much more

How to use it

  1. Go to 'Pricing & Growth'

  2. Open Outreach and create a new message.

  3. Choose the message type: informational or marketing.

  4. Send it to your users.

Learn more in our HelpCenter guide.