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Improvement

Detailed reimbursement emails for employees

Employees learn how their reimbursement works when they are invited, approved or when their settings change.

Stage
Early access
Available to all customers
To be confirmed
Product
Monta Hub
Posted

What's new

Employees invited to reimbursement now get an email that explains how it works: the reimbursement price, whether it is paid immediately or monthly, whether the account also covers their charging station subscription, and what to do next. They also get an email when their reimbursement is approved, and when the price, payout timing or subscription coverage changes.

Why it matters

Employees no longer receive a generic account invite without context, so fewer of them have to ask their employer or your support team what it is about.

Who it's relevant for

Operators and accounts that reimburse employees for home or condo charging.

Availability

Available now in early access. Turn on "Detailed reimbursement emails" under Admin, Release channel. It turns on for all operators on 2 December 2026.